Privacy Policy

1. Information We Collect

Personal Information You Provide

When you use Wellmezo’s services, we may collect the following personal information:

• Contact Information: Name, email address, phone number, and postal address
• Health Information: Health goals, dietary preferences, medical conditions, fitness level, and wellness history
• Account Information: Username, password, and profile preferences
• Payment Information: Billing address and payment method details (processed securely through third-party providers)
• Communication Data: Messages, feedback, and support interactions

Information Collected Automatically

We automatically collect certain information when you visit our website:

• Usage Data: Pages visited, time spent, click patterns, and feature usage
• Device Information: IP address, browser type, operating system, and device identifiers
• Location Data: General location information based on IP address

2. How We Use Your Information

We use your personal information for the following purposes:

Service Provision

• Creating personalized wellness plans and recommendations
• Providing nutrition, fitness, and health guidance
• Tracking your progress and adjusting plans accordingly
• Facilitating consultations with wellness experts

Communication

• Sending service-related notifications and updates
• Providing customer support and responding to inquiries
• Delivering educational content and wellness tips
• Sending marketing communications (with your consent)

Platform Improvement

• Analyzing usage patterns to improve our services
• Conducting research to develop new wellness programs
• Ensuring platform security and preventing fraud

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

Service Providers

We work with trusted third-party service providers who assist us in operating our platform, including:

• Cloud hosting and data storage providers
• Payment processing companies
• Email marketing platforms
• Analytics and monitoring services

Legal Requirements

We may disclose your information if required by law or to:

• Comply with legal processes or government requests
• Protect our rights, property, or safety
• Prevent fraud or security threats
• Enforce our Terms of Service

4. Data Security

We implement comprehensive security measures to protect your personal information:

Technical Safeguards

• SSL encryption for data transmission
• Secure database storage with encryption at rest
• Regular security audits and vulnerability assessments
• Multi-factor authentication for sensitive operations

Administrative Safeguards

• Limited access to personal information on a need-to-know basis
• Employee training on data privacy and security
• Regular review and update of security policies
• Incident response procedures for data breaches

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our platform:

Types of Cookies We Use

• Essential Cookies: Required for basic platform functionality
• Performance Cookies: Help us understand how visitors use our site
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Used to deliver relevant advertisements (with consent)

Managing Cookies

You can control cookies through your browser settings. Please note that disabling certain cookies may affect platform functionality.

6. Your Rights and Choices

You have several rights regarding your personal information:

Access and Portability

• Request access to your personal information
• Receive a copy of your data in a portable format
• Review and update your profile information

Correction and Deletion

• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Object to certain types of processing

Communication Preferences

• Opt-out of marketing communications
• Manage notification preferences
• Update consent preferences

7. Children’s Privacy

Wellmezo is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we discover that we have collected information from a child under 18, we will delete such information immediately.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending an email notification to registered users
• Displaying a prominent notice on our platform

Your continued use of our services after such modifications constitutes acceptance of the updated Privacy Policy.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us: