Terms of Service

1. Acceptance of Terms

By accessing or using Wellmezo’s website, mobile application, or services (collectively, the “Platform”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, please do not use our Platform.

These Terms constitute a legally binding agreement between you and Wellmezo (“we,” “us,” or “our”). We may modify these Terms at any time, and such modifications will be effective immediately upon posting. Your continued use of the Platform following any changes indicates your acceptance of the new Terms.

2. Service Description

Wellmezo provides a comprehensive wellness platform that includes:

Core Services

• Personalized nutrition planning and dietary guidance
• Yoga instruction and mindfulness programs
• Ayurvedic wellness consultations and recommendations
• Fitness and exercise program development
• Preventive healthcare tools and health tracking
• Access to wellness research and educational content

Additional Services

• Virtual consultations with wellness experts
• Community forums and peer support
• Progress tracking and analytics
• Premium support and coaching services

We reserve the right to modify, suspend, or discontinue any part of our services at any time with or without notice.

3. User Accounts

Account Registration

To access certain features of our Platform, you must create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Keep your password confidential and secure
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use

Account Eligibility

You must be at least 18 years old to create an account. By creating an account, you represent that you meet this age requirement and have the legal capacity to enter into these Terms.

4. User Responsibilities

As a user of Wellmezo, you agree to:

Information Accuracy

• Provide truthful and accurate health information
• Update your profile when circumstances change
• Disclose relevant medical conditions and medications
• Inform us of any adverse reactions or concerns

Platform Usage

• Use the Platform in accordance with these Terms
• Follow wellness recommendations responsibly
• Respect other users and community guidelines
• Report any technical issues or security concerns

5. Health Disclaimer

Not Medical Advice

The information and services provided by Wellmezo are for educational and wellness purposes only and do not constitute medical advice, diagnosis, or treatment. Our recommendations should not replace professional medical care.

Medical Professional Consultation

You should always:

• Consult with a qualified healthcare provider before starting any new wellness program
• Seek immediate medical attention for any health emergencies
• Discuss our recommendations with your doctor, especially if you have medical conditions
• Continue prescribed treatments and medications as directed by your healthcare provider

Individual Results

Wellness outcomes vary by individual. We cannot guarantee specific results from following our programs or recommendations.

6. Payment Terms

Subscription Plans

We offer various subscription plans with different features and pricing. By subscribing, you agree to:

• Pay all fees associated with your chosen plan
• Provide valid and current payment information
• Accept automatic billing for recurring subscriptions
• Pay any applicable taxes or fees

Billing and Payments

• Subscription fees are billed in advance on a monthly basis
• Payments are processed through secure third-party providers
• Failed payments may result in service suspension
• You can update payment information in your account settings

Cancellation and Refunds

• You may cancel your subscription at any time
• Cancellation takes effect at the end of the current billing period
• No refunds for partial months or unused services
• Free trials may be cancelled before billing begins

7. Intellectual Property

Our Content

All content on the Wellmezo Platform, including but not limited to text, graphics, logos, images, videos, software, and wellness programs, is owned by or licensed to Wellmezo and protected by intellectual property laws.

Your License

We grant you a limited, non-exclusive, non-transferable license to use our Platform for your personal wellness purposes. You may not:

• Copy, modify, or distribute our content
• Use our content for commercial purposes
• Reverse engineer or attempt to extract source code
• Remove or alter any copyright or proprietary notices

User Content

You retain ownership of content you submit to our Platform. By submitting content, you grant us a non-exclusive license to use, display, and distribute it in connection with our services.

8. Prohibited Conduct

You agree not to:

Platform Misuse

• Use the Platform for any illegal or unauthorized purpose
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the Platform’s functionality
• Use automated systems to access or collect data

Content Violations

• Post false, misleading, or harmful information
• Share content that violates others’ rights
• Distribute spam, malware, or malicious content
• Harass, threaten, or abuse other users

Commercial Restrictions

• Use our Platform to compete with our services
• Sell or transfer your account to others
• Use our content for unauthorized commercial purposes

9. Termination

Termination by You

You may terminate your account at any time by contacting us or using the cancellation features in your account settings.

Termination by Us

We may suspend or terminate your account if you:

• Violate these Terms or our policies
• Engage in fraudulent or harmful activities
• Fail to pay required fees
• Compromise the security or integrity of our Platform

Effect of Termination

Upon termination, your access to the Platform will cease, and we may delete your account data in accordance with our Privacy Policy.

10. Disclaimers

TO THE FULLEST EXTENT PERMITTED BY LAW:

Service Availability

• Our Platform is provided “as is” without warranties of any kind
• We do not guarantee uninterrupted or error-free service
• We may experience downtime for maintenance or technical issues

Health Outcomes

• We make no guarantees about health improvements or outcomes
• Results may vary based on individual circumstances
• Our services are complementary to, not a replacement for, medical care

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WELLMEZO SHALL NOT BE LIABLE FOR:

• Indirect, incidental, special, or consequential damages
• Loss of profits, data, or business opportunities
• Damages arising from use of our Platform or services
• Any amount exceeding the fees you paid in the preceding 12 months

Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability, so these limitations may not apply to you.

12. Governing Law and Disputes

Governing Law

These Terms are governed by the laws of India, without regard to conflict of law principles.

Dispute Resolution

Any disputes arising from these Terms or your use of our Platform will be resolved through binding arbitration rather than in court, except that you may assert claims in small claims court if they qualify.

Jurisdiction

Any legal proceedings not subject to arbitration will be conducted in the courts of Mumbai, Maharashtra, India.

13. Contact Information

If you have questions about these Terms of Service, please contact us: